Frequently Asked Questions
Everything you need to know about shopping with RMIT Store.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that digital items and customized products are final sale.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar item you already own to compare against our specifications.